Privacy Policy

We collect personal information relevant to your enquiries and the services we provide. This may include:

• Your name, company name, job title, email address and telephone number.
• Business, billing and delivery addresses.
• Product specifications, sourcing requirements, order details and shipping information.
• Messages, documents and other information you provide during consultations or project communications.
• Your communication preferences and interactions with our team.

When you browse our website, we may also collect technical information such as your IP address, browser and device type, pages visited, referral source and website interactions.

You may choose not to provide certain information. However, this may limit our ability to respond to your enquiry or provide the services you request.

We generally collect information directly from you when you submit an enquiry, request a quotation, book a consultation, subscribe to updates or engage our services.

We may also receive relevant information from your authorised representatives, project partners, suppliers and publicly available business sources.

Website usage information may be collected through cookies and similar technologies.

We use personal information to:

• Respond to enquiries and understand your business requirements.
• Prepare quotations and arrange consultations.
• Coordinate sourcing, supplier communication, manufacturing, quality inspections and logistics.
• Manage client relationships, contracts, invoices and delivery arrangements.
• Maintain and improve our website and services.
• Measure website and marketing performance.
• Send relevant marketing communications where permitted by law.
• Protect our systems, resolve disputes and meet applicable legal obligations.

You can unsubscribe from marketing communications using the unsubscribe option provided or by contacting us. We may continue to send messages necessary to manage an active enquiry, project or contract.

Our website may use cookies, tags, pixels and similar technologies to support website functionality, understand how visitors use our website and measure the effectiveness of advertising.

Depending on the technologies enabled, information collected may include browser and device details, IP addresses, referral information, pages visited and actions such as submitting an enquiry.

Analytics and advertising providers may process this information under their own privacy policies. Where enabled and permitted by law, conversion measurement may also involve sharing contact identifiers in a protected or hashed format for matching purposes. Hashed information may still be personal information.

Where required by law, we seek consent before using non-essential cookies or tracking technologies. You can manage cookies through your browser settings and any cookie controls available on our website. Blocking cookies may affect some website features.

We may share relevant personal information with:

• Authorised team members who support your enquiry or project.
• Manufacturers, suppliers, inspection companies, freight forwarders and fulfilment partners involved in providing your services.
• Technology providers supporting website hosting, communications, business systems, analytics and advertising.
• Professional advisers, including legal, accounting and insurance providers.
• Government authorities or other recipients where required or permitted by law.

We take reasonable steps to limit disclosure to information needed for the relevant purpose and to protect information handled on our behalf.

Our services involve international teams and supply chains, including operations and partners in China, Hong Kong, Vietnam and Australia.

Your information may be accessed or processed in these locations when necessary to manage your enquiry or deliver services. Technology providers may also store or process information in other countries, depending on their infrastructure and service arrangements.

Where applicable, we take reasonable steps to ensure international handling of personal information meets the requirements of the privacy laws that apply to us.

We take reasonable steps to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure. These measures include appropriate access controls and safeguards for the systems and providers we use.

No internet transmission or electronic storage system is completely secure.

We retain personal information for as long as reasonably necessary to provide services and meet contractual, legal, accounting and dispute-resolution requirements. When information is no longer needed, we take reasonable steps to securely destroy or de-identify it.

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or outdated.

Depending on the laws that apply, you may also have rights to request deletion, object to or restrict certain processing, or withdraw consent where consent is the basis for processing.

We may need to verify your identity before responding. If we cannot fulfil a request, we will explain our reasons where required by law.

To make a request, contact us using the details below.

If you have a concern about how we handle your personal information, please contact our team and explain the issue.

We will review your complaint and aim to provide a substantive response within 30 days. If additional time is required, we will explain the reason and keep you informed.

If you are dissatisfied with our response, you may contact the relevant privacy regulator. For matters within its jurisdiction, this includes the Office of the Australian Information Commissioner at www.oaic.gov.au.

Our website may link to external websites or services. Their handling of personal information is governed by their own privacy policies.

Please review those policies before submitting information.

We may update this Privacy Policy to reflect changes to our services, technology or applicable requirements.

The latest version will be available on this page, with the revision date shown above.

For privacy questions, access or correction requests, or complaints, please address your enquiry to China Sourcing Co — Privacy Enquiries.

Contact form: https://chinasourcing.co/contact-us

Telephone: +84 866 360 817

Address: Jinbin Tengyuue Mansion, South Tower, No. 49 Huaxia Road, Tianhe District, Guangzhou, Guangdong Province, China

Website: https://chinasourcing.co